ZenFone 11 Ultra Sound problem.

[xrisimos]

After the last software update on 19/11/2024, the sound from headphone jack it sounds distorted. I tried through usb to listen from tidal, the problem exists as well. I am listening a lot of music through 3.5 or usb dac and is the first time after the last update that this problem of distorted sound occurs. Please fix it.

[sebdub]

Hello, same problem for me

[Grecogatto]

same

[xrisimos · Accepted solution]

The solution to the sound problem (Dirac malfunction) came today with the above update from Asus. I checked the BT sound, the 3.5 jack, the speakers, and everything works fine.

Thank you Asus. That proved you hear as and responding asap.

[joanparent]

Hey Asus Community,

The sound issue on the ZenFone 11 Ultra after the recent update is concerning, especially for users who prioritize high-quality audio. Distorted output from both the headphone jack and USB DAC severely affects the listening experience, particularly for audiophiles using apps like Tidal. It's essential for Asus to address this promptly in the next patch to maintain user trust and satisfaction. Meanwhile, for a temporary solution, consider using Spotify Premium on PC, as it can provide a more stable and high-quality audio experience until the issue is resolved.

Thanks and Bye!!