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zenphone 10 pocket mode not working

aymansaad
Star I

I bought a zenphone 10 and its working very fine but when am puting in my pocket , the screen will not shutdown and the screen will be  on till i shut it down manly with the power button  , keep in mind the pocked mode is on .

can you advise please .

 thank you 

Eng. ayman saad

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