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Manual firmware update not showing notification pop-up

xtc14
Star II

Has someone managed to manually update the OS version to a newest version?

I want to do a full install by downloading the BIOS ROM file:
ZenFone 10 (AI2302) Software Image: WW-34.1004.0204.201, for WW/EU/JP SKU
https://www.asus.com/mobile-handhelds/phones/zenfone/zenfone-10/helpdesk_bios?model2Name=Zenfone-10

My Zenfone 10 currently has version WW_34.1004.0204.180

By following SOP
https://www.asus.com/support/FAQ/1009748

If states to put the downloaded zip file on the internal root storage and reboot phone, but I never receive the notification to start the manual installation process.

2 REPLIES 2

Rilard
Star III

There was the same problem, I solved it by resetting to factory settings. after that, I was able to upgrade. I did not understand what was connected with it.

To which version did you upgrade? Was it version

Version WW-34.1004.0204.201 3.82 GB 2024/11/07
?
 
Did you perform the reset from within the phone's menu?