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External storage again not working on version 34.1004.0204.180

xtc14
Star I

I tried plugging a Samsung USB-C stick on my Zenfone 10 and it would not be recognized, I encountered this issue before where the phone would not recognize the USB device formatted as exFAT, that time formatted the stick to FAT32 and later on ASUS issued an update which fixed that.

Now with version 34.1004.0204.180 (latest as of September 20, 2024) the phone can't recognize the stick, I already tried formatting it on a Motorola G82 phone but it still is not recognized, please fix this again.

1 REPLY 1

Mansi_ASUS
Moderator
Moderator

Hey @xtc14,

I have reported the issue to the R&D department. I will get back to you with more information.