Always on screen is updated with icon notifications only each 60s

[Da_ny]

Hi,

I have seen that "always on screen" is not updated when notifications arrives. I was getting crazy when i heard the sound of a new notification, then I check the screen to see what application it cames from and i see there is no notification, then i unlock the phone and notifications appears.

Testing it i have seen that always on display is update only when the clock have to change the minute, it is each 60s.

So if you send a WhatsApp to the zenfone the icon will not appear until the clock has to be updated.

I guess that it is a way to save battery but it is not like i want my phone works. If the phone sounds and vibrates notification has to be shown.

I have tried to change from " dynamic" to "high performance" mode and get same behaviour.

Please fix that issue.

I am attaching a screenshot of my current OS version.

Regards

[Mansi_ASUS]

Hey @Da_ny,

I have forwarded the issue to the R&D team.

However, could you please share the log file?

Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)