Zenbook Won't wake up from sleeping/hibernate mode.
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04-08-2020
04:33 PM
- last edited on
01-16-2024
12:52 AM
by
ZenBot
System: Windows 10 ver. 1909 (OX Build 18363.752)
Battery or AC: Present problems in both conditions.
Model: Zenbook UX430UAR
Frequency of occurrence: Everytime it goes into sleep or hibernation mode.
BIOS: 308
========================
Detailed description:
I have tried so many things. I have gone through all youtube videos I could find talking about fixing this issue.
This is what I have done so far:
-Update all drivers
-Update BIOS
-Windows Update (checked)
And my last resource was a hard reset. Done, yet useless.
My laptop simply won't wake up. I will really appreciate if someone could shed some light on this.
Warm regards
Jair
Battery or AC: Present problems in both conditions.
Model: Zenbook UX430UAR
Frequency of occurrence: Everytime it goes into sleep or hibernation mode.
BIOS: 308
========================
Detailed description:
I have tried so many things. I have gone through all youtube videos I could find talking about fixing this issue.
This is what I have done so far:
-Update all drivers
-Update BIOS
-Windows Update (checked)
And my last resource was a hard reset. Done, yet useless.
My laptop simply won't wake up. I will really appreciate if someone could shed some light on this.
Warm regards
Jair
22 REPLIES 22
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04-08-2020 07:05 PM
Hello Jair,
Did you connect to any external device?
either monitor, mouse, USB.. and so on?
Did you connect to any external device?
either monitor, mouse, USB.. and so on?
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04-09-2020 03:13 AM
I did. However, I tested with the peripherals connected and disconnected.
In both scenarios, my laptop didn't wake up.
In both scenarios, my laptop didn't wake up.
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04-09-2020 07:07 AM
Hello @Blake_ASUS. I just realiced I did not greet you nor thank you for your concern. Where were my maners? So, thank you for helping me.
I found something that grabed my attention, the Ambien Ligth Sensor stoped working after updating the cpu driver.
I went through "Services" and try to start it manually. I got this message: "The Sensor Monitoring Service service on Local Computer started and then stoped. Some services stop automatically if they are not in use by other services or programs"
I found something that grabed my attention, the Ambien Ligth Sensor stoped working after updating the cpu driver.
I went through "Services" and try to start it manually. I got this message: "The Sensor Monitoring Service service on Local Computer started and then stoped. Some services stop automatically if they are not in use by other services or programs"
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04-18-2020 08:23 AM
Hi, I have the same problem, only difference it does not happen all the times of sleep. I would say 1 out of 5 times.
I have been suspicious of the ssd and of the motherboard.
Up to now I tried
bios upgrade
deactivating bitlocker
disabling write-caching of ssd
I did not have any permanent solution... only a sense that it is happening a bit more rarely. Very frustrating considering it is the premium series....
I have been suspicious of the ssd and of the motherboard.
Up to now I tried
bios upgrade
deactivating bitlocker
disabling write-caching of ssd
I did not have any permanent solution... only a sense that it is happening a bit more rarely. Very frustrating considering it is the premium series....
