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Zenbook UX435EG not value for money laptop :(

neilhingu
Star I

Performance if not upto what Asus claimed for device. In just year and half period of time its 3 major component got replaced. Battery, Screen & about to replaced Motherboard also. In this case you should have given me new laptop only

Now new issue is raising on my laptop touchpad which is secondary screen on my laptop also stared showing issue of guest screen.

My loss is already happed by purchasing this product.
One good thing I did by purchasing extended warranty else Its look like I would have purchase same laptop twice

If any responsible person is working in Asus Product quality team. Kindly look into this matter on high priority.

 

6 REPLIES 6

neilhingu
Star I

Any update on my laptop. today its almost 2nd week

neilhingu
Star I

I had launch a COMPLAINT ON 2023-08-24 SO ITS NOW ALMOST A MONTH and my device is still with ASUS SERVICE CENTRE WITH NO SIGN OF PROBLEM SOLUTION.