Zenbook pro duo 14 oled bottom screen hinge pressure on the screen

[Eranb]

System: win 11 pro
Battery or AC: ac
Model: Zenbook pro duo 14 oled
Frequency of occurrence: every time
Reset OS:
Screenshot or video:
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Detailed description: the pc is a week old and there's an issue with the opening mechanism, when opening the lid, or even touching the top screen the bottom screen pushed by the rise mechanism. It's very visible like when you press your finger against an lcd screen.
Is this normal? Did it happen to you?

[Falcon_ASUS]

Eranb

1. System: win 11 pro
2. Battery or AC: ac
3. Model: Zenbook pro duo 14 oled
4. Frequency of occurrence: every time
5. Reset OS:
6. Screenshot or video:

========================

Detailed description: the pc is a week old and there's an issue with the opening mechanism, when opening the lid, or even touching the top screen the bottom screen pushed by the rise mechanism. It's very visible like when you press your finger against an lcd screen.

Is this normal? Did it happen to you?

Zenbook pro duo 14 oled bottom screen hinge pressure on the screen

@Eranb
Could you please tell me the full model name of the laptop you are using?

How to find Model Name
In addition, can you take a video of the situation you encountered and provide it to me for confirmation?
Sorry for any inconvenience it may be caused. 

[ASUS_Bot]

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