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Zenbook Pro 16X OLED (UX7602Z) touchpad acting crazy

aladeen
Star I

I am facing strange issue with touchpad on windows 11 , while moving mouse its keep clicking,selecting ,closing and opening files.
I tried the folowin but noting helped :

1- update windows
2- format and reinstall windows
3-reset touchpad from windows - systems .
4-install the latest driver from asus support.

any idea ?

6 REPLIES 6

Jiaszzz_ASUS
Moderator
Moderator

Hello, @aladeen 

Thank you for reaching out and sorry for the slow reply.
Could you please provide the model name (for example, UX7602ZM or UX8402ZA) of your laptop?
May I ask if you have done a cross-test with an external mouse, so that the problem can be eliminated?
If so, it is recommended that you visit the ASUS Repair Center to have your device checked.
Please refer to ASUS support for further assistance.

Thank you.

ZenBot
Community Manager
Community Manager
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