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When the windows update dilemma for Zenbook 13 ux333fn will resolve?

sshatery
Star II
Asus Znebook 13 ux333fn models have not been getting the update for the last 2 major windows updates due to what they say driver and firmware issues and its been going on for a long time now. I guess its time for Asus to either fix this issue once for ever or full refund whoever is effected by this silly joke like issue.
At first you said it will be fixed few weeks after the release of Windows 2004 update but it never happened and now the 20H2 update is out and we are still not getting the update. not even the 2004 version one. What is it a gigantic scam? you cant just sell a $1000 laptop and not support the updates after that.
7 REPLIES 7

Blake_ASUS
Community Legend II
Hello sshatery,
Which issue are you referring to ? or which update did you missed?
Thank you.

RAJU_MSC_MATHEM
Zen Master I
sshatery

Asus Znebook 13 ux333fn models have not been getting the update for the last 2 major windows updates due to what they say driver and firmware issues and its been going on for a long time now. I guess its time for Asus to either fix this issue once for ever or full refund whoever is effected by this silly joke like issue.

At first you said it will be fixed few weeks after the release of Windows 2004 update but it never happened and now the 20H2 update is out and we are still not getting the update. not even the 2004 version one. What is it a gigantic scam? you cant just sell a $1000 laptop and not support the updates after that.


When the windows update dilemma for Zenbook 13 ux333fn will resolve?
Still few users are strugling to getting windows update of latest version. so the best solution is to download the windows 10 20h2 64bit iso file from below site , msdn file download site from well known online storage server site
TechBench by WZT (v4.1.1)capture-jpg.jpg


sshatery
Star II
RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/40051/when-the-windows-update-dilemma-for-zenbook-13-ux333fn-...

Still few users are strugling to getting windows update of latest version. so the best solution is to download the windows 10 20h2 64bit iso file from below site , msdn file download site from well known online storage server site

https://tb.rg-adguard.net/public.php

capture-jpg.jpg


View post
Both Asus and Microsoft advised to NOT to do what you mentioned since it will break the machine. That's why they put a safeguard to hold the updates for those whos their machine is not yet compatible.

sshatery
Star II
Blake_ASUS

Hello sshatery,

Which issue are you referring to ? or which update did you missed?

Thank you.


View post
As what i mentioned in my original post both 2004 and 20H2 updates.
They did not exactly say what issue is that exactly but both Asus and Microsoft said its an issue with some version of inter chipsets.
here is the Microsoft reply:
"the issue specific to your device has not been addressed yet. With the next release 20H2 due in a couple weeks, you are not likely to see the issue preventing your update to addressed in the 2004 feature update."
but unlike what they said i didn't get the 20H2 update while my 6 years old laptop got it.