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UX481FL Screenpad plus not working error code 0x00000030

hecmac
Star I
System: Windows 10
Battery or AC: both
Model: UX481FL Zenbook Duo
Frequency of occurrence: all the time
Reset OS:
Screenshot or video:
========================
Detailed description:
asus-error-code.jpg
Every time I open my Zenbook Duo and run the Asus ScreenXpert 2.0 Optimizer, that picture attached above always comes out. All the guidelines I've tried from the Asus Support Page but still the same the ScreenPad Plus is not working. Also, I've tried many times resetting and reformating my Zenbook Duo, the same problem exists.
Highly appreciate your help!
Thank you in advance!
1 REPLY 1

Blake_ASUS
Community Legend II
Hi there,
Were you trying this FAQ?
[Notebook] Troubleshooting - How to fix the ScreenPad Plus problems when it is not working properly ...Please be careful that the installation order must be followed.
Please try the below FAQ as well.
[Notebook] Troubleshooting - How to fix ScreenXpert is not auto-launched | Official Support | ASUS G...Thank you.