UX431FL-EH74 Keys uneven

[connorbohnen]

System: Zenbook 14
Battery or AC:
Model: UX-431FL-EH74
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description：The middle keys on my keyboard are slightly higher than the rest. Is this a design flaw or something that will negatively affect the longevity of the hardware?

[Blake_ASUS]

Hello connorbohnen,
May you provide a picture of it?
I will ask for escalation on it.
Thank you very much.

[connorbohnen]

You can see that the G,H,J, V, B, and N keys, and the enter and right shift key are higher.

[connorbohnen]

Blake, are you able to give any advice on this?

[Blake_ASUS]

Hello connorbohnen,
Sorry for my late reply.
your device seems to be out of shape a bit...
I'm worried about the parts under the uneven keys.
Please kindly send your device to service center for further examination.
Thank you.