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UX393 Noise-Cancelling Mic Not Working

ayhamkutit
Star I
System: Windows 11
Battery or AC: Both
Model: UX393EA
Frequency of occurrence: Always
Reset OS: NA
Screenshot or video: NA
========================
Detailed description:
My noise-cancelling mic does not work in any app or during any call, although it's turned on under MyAsus app.

Anyone can help?
2 REPLIES 2

Falcon_ASUS
Moderator
Moderator
ayhamkutit
  1. System: Windows 11
  2. Battery or AC: Both
  3. Model: UX393EA
  4. Frequency of occurrence: Always
  5. Reset OS: NA
  6. Screenshot or video: NA

========================

Detailed description:

My noise-cancelling mic does not work in any app or during any call, although it's turned on under MyAsus app.

Anyone can help?


UX393 Noise-Cancelling Mic Not Working
@ayhamkutit
Have you tried removing the audio driver and reinstalling it?
[Notebook] Troubleshooting - How to fix the Sound (Speakers/Microphones) problems on ASUS laptops | ...If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused. 

ASUS_Bot
Rising Star II
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