System: ASUS
Battery or AC: Either
Model: UX363
Frequency of occurrence: Always
Reset OS: Windows 10
Screenshot or video:
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Detailed description:The power button looks stuck in on this laptop so it is not movable. This was a gift to my Dad for his birthday and I do not know how he did this. Do I try to move it with a pin or send it in for warranty service? He loves this laptop and says it is great to use but can no longer turn it on.