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touchpad doesn't allow me to drag/highlight.

Binderr
Star I

I have a Zenbook 14. 

I've loved it so far and i use it for school and work. I've had it for a little over a month and recently my touchpad hasn't been responding the way I wanted it. It does still move around and it isn't disabled. My drivers are up to date. though it struggles to right click when i do push it down and or it feels like its stiff sometimes. I've also had the problem of dragging and highlighting text. I've not quite sure what the problem is anymore it is also delayed by a bit. If anyone knows what's wrong please LMK!

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Binderr
According to your description, it seems that there might be some issues with the touchpad itself.
I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.