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The UX581GV number pad doesn't work after windows update

saif1
Star I
System: Windows 11 (version 21H2, build 22000.527)
Model: UX581GV
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Detailed description: After several updates in Windows 11, my UX581GV pad doesn't work anymore, either as a touchpad or a number pad. The backlight also won't turn on now.
I have tried uninstalling the "ASUS Precision Touchpad" and "ASUS Number pad" drivers, then reinstalling the "ASUS NumberPad Driver" (PrecisionTouchPadNumberPad_DCH_ASUS_Z_V12.0.0.39_23878.exe) but this doesn't work.
Can anyone help me?
10 REPLIES 10

Falcon_ASUS
Moderator
Moderator
saif1

@Falcon_ASUS

I appreciate your help, but I had already given up before you came up with it.

I'd decided it was time to go on. I've reinstalled Windows 10 on my laptop and then switched to Windows 11 on it. This method worked, but I had to reinstall other apps as a result.


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@saif1
Got it, thanks for your reply.