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Switch& recovery missing in MyAsus

MiklosBerzs
Star I

I just bought a new Zenbook. I try to transfer files from my old laptop, but there is no Switch&recovery feature in the MyAsus app.

What should I do?

Thanks is advance!

#zenbook #switch&recovery

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@MiklosBerzs
May I inquire about the complete model name of your laptop?
How to find Model Name
Could you please help confirm whether the MyASUS application is updated to the latest version?
Alternatively, you can refer to the following FAQ information for assistance. 
[Notebook] MyASUS - Switch and Recovery

Sorry for any inconvenience it may be caused. 

@Falcon_ASUS  thanks for your help! I managed to solve it: I removed MyAsus and installed a new version from Windows Store.

But there is one bug still in MyAsus. It modifies the modification date of all files to the current one.