Sharing my experiences with Samsung SSD 980 Pro 2TB

[FongPoui]

Hi there...

Last year, I replaced the default 1TB SSD of my Zenbook duo 14 pro (model UX8402ZE) and I found that I could not get a real performance of this high end SSD. Several weeks ago,   a sudden slow performance often occured. After searching for information, I downloaded Samsung Magician and got it firmware updated and proceeded to a Secure Erase. After reinstalling windows 11 and getting a cloud recovery from Bios, I found that my windows get a real full speed. But the Bios continues to check this SSD as Failed and report a message like this: there are abnormalities with your SSD. I made a diagnostic scan with Samsung Magician (version 😎 with a full scan option. The result is OK. 

My question is: should I continue to use this SSD or replace it by a new one for a normal device check made by the BIOS?

[Falcon_ASUS · Accepted solution]

@FongPoui 
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

[FongPoui]

Hi Falcon_Asus,

After upgrading the firmware of Samsung SSD 980 Pro (2TB), my windows drive C works very well. No more sudden slow performance like before the upgrading. I installed Samsung Magician (version 😎 and performaced a full scan and ran a benchmark test, the result was totally good. 

I attached some pictures concerning what I dit as mentioned in the above.

For the warning from the Bios, I think that this bios version cannot read its dood conditions. 

[FongPoui]