Screenxpert 3 issues!

[selim9102]

System: Windows 11 (but same issue with windows 10)
Battery or AC:
Model: UX481FA-HJ064T
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Hello,
I'm here to complain AGAIN about this "super" screenpad. I upgraded to ScreenXpert 3, which is told as "revolutionnary"... I realize again that UX481 models are left behind.
As you can see on the first picture, there's a beautiful "touchpad" icon which is impossible to add on the control center... useful
Buts there's more. On the second pic you can see it's impossible to drag a window on the Screenpad as it supposed to (I mean, you don't see the 3 typical sections of the screenpad). The options to drag it are the same as the main screen, which is stupid cause there are totally different. Plus the "viewmax" option is not an option anymore... (and my displays are well configured).
Unfortunately, the new control panel, which is a good initiative (and we can at least thank the developer team for that), only works with photoshop.

I experienced those issues with Windows 10 AND windows 11?

Seriously what's the point of my screenpad plus today, I can't say.
May I return this laptop and buy a new one if i'm still under warranty? I'm serious? I've never been as disappointed by a laptop or another High-tech device.

I hope ASUS will consider customers who bought 1500-2000$ for super double screen laptops.

(Sorry if my English isn't correct, that's not my first language.)

[Falcon_ASUS]

jsimon77

Having the same issue with no viewmax option, only an option to move to screen 1 or 2, with respective layouts.. no cross arrow or anything else that allows you to span a single app over both monitors. Please advise on how to fix this..?.. I just unpacked a new factory install (Win 11; 11th gen i9; 32gb; rtx3080 and accepted all the new updates as of today) It was working fine (original ScreenXpert) but has since gone away; I've tried multiple apps, options, etc.. even reboot but can't seem to bring the feature back. Being a new machine, there were multiple system updates to apply in addition to a new version of the ScreenXpert program. All I know is it was working earlier today when I installed and tested with updated versions of Unity, VS as well as Adobe Cloud products but not anymore.. As many have said, at first the 'updates' did seem to make the screenpad+ itself less responsive which, after applying all the updates to date, seems to have come back up; my issue is that the viewmax function when attempting to move an app from screen to screen no longer shows up (as shown in @selim9102's screenshot). Lacking this functionality can be a game changer since one desired work flow making use of the double monitor was the ability to increase workspace on design apps by spanning both screens.. If this is a problem, can I roll back to using the original version?

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@jsimon77
Please download and install [ScreenPad2 Optimizer] correction program. Click here to download ScreenPad Optimizer. Thank you.

[ASUS_Bot]

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