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Screenpad worked for a few minutes and now shows no image

Star I
Battery or AC:
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The screenpad worked initially prompting me through the tutorial then went black. Found numerous suggestions for fixes here and other sites but none seemed to work. Left switched off for a day, come back to tonight and screenpad worked straight away but as before after a few minutes went blank and same as yesterday has not returned. I'm using windows 10, all drivers show as working, I can switch the pad mode between screen, pad and disabled. The backlight comes on in screenpad mode along with the sound indicating new hardware is found but screen remains completely blanks - not even a flicker. With backlight on display settings detects and shows the screenpad as a second screen running at 1080 resolution. Have tried other resolutions with no effect. Any ideas?

Community Legend II
Hello bobatnetgap, Which model do you process? Thank you.