This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Screenpad Plus - Touch Not Working

sunnyshreya
Star I
System: Windows 10
Battery or AC: AC
Description: Screenpad Plus - Touch Not Working
Model: UX581G
Frequency of Occurrence: Always
Reset OS: Yes

Screenpad Plus Touch stopped working. When the touch does respond, my mouse goes absolutely crazy and bounces around everywhere. I've tried installing all the drivers, etc through the MyASUS app and still have no luck. I tried everything in the Utilities section of the Drivers&Tools section. I've done a complete system restore and a factory reset and still nothing.Are there any other options I could try?
2 REPLIES 2

delightwallet
Star I
Same problem. and MC store dont have ScreenXpert utility

Blake_ASUS
Community Legend II
Dear both,
Was there any update or modification before the issue occurred?
Did you install your own OS?
Please kindly follow below FAQ to reinstall the drivers "one by one".
[Notebook] How to fix the ScreenPad Plus problems when it is not working properly on my ASUS noteboo...If you are not able to find ScreenXpert in MC Store,
may you try to use the link from our global support page? (not local one)
ZenBook Pro Duo UX581GV Driver & Tools | Laptops | ASUS GlobalIf it still does not direct you to the MC store download, please provide which country or region you MS store is.
Thank you very much.