System: Windows 10
Battery or AC: AC
Description: Touchpad isn't working
Model: Zenbook 14 UX 433FA
Frequency of Occurrence: Always
Reset OS: No
The touchpad on a new Zenbook 14 UX433FA stopped working. It even disappeared from the settings (among the devices in settings there isn't a touchpad).
I had the same model before, unfortunately I had to replace it. It didn't have this problem, but the new one had it after two days. The touchpad first worked poorly, so I tried to adjust the sensitivity. It didn't work so I tried restarting the notebook. And the touchpad completely disappeared from settings.