screenpad plus; spotify issue

[bazic91]

System: windows 10
Battery or AC:
Model: UX481FA-HJ064T
Frequency of occurrence: permanent
Reset OS:
Screenshot or video:
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Detailed description：

Hi everyone.
I have a little problem with spotify when i put it on the screenpad plus. when it's full screen, everything is alright; but when i put it in half screen or less (1/3), control buttons (play, next,..) won't appear on the screen, so i always have to put the app in full screen again just to access those function which is annoying.

When i look at asus duo test, it seems like i'm the only one who has that problem?
Does anyone experience the same issue? Can someone help me? please

[marta_g]

Hi,
I have exactly the same problem than Basic91.

The Spotify version is 1.1.48.625.g1c87c7f7.
The computer is an Asus Zenbook Duo 14 UX481FL. 
Asus ScreenXpert driver is 1.2.2.0.
Asus System Control Interface V2 is 2.2.33.20.
ScreenXpert App 2.0.12.0.
ScreenPad Plus Optimizer is 1.0.0.3.

How can we fix this issue? Thank you!

[Blake_ASUS]

Dear Both,
If you reinstall Spotify, or minimize, maximize the windows for a few time, does it still happen?
Thank you.

[marta_g]

Hello!
Yes, if I reinstall Spotify and/or ScreenPad for Spotify it still happens. I don't know what else to try...

[Blake_ASUS]

Hello Marta,
I would need to consult more because I can not reproduce the same issue as yours.
I will keep you updated.
Thank you.

[marta_g]

Ok, thank you very much!