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ScreenPad Plus not working on my UX582

Star II
System: win 10
Battery or AC: both
Model: UX582LR
Frequency of occurrence: Since I bought it
Reset OS: yes
Screenshot or video: www. dropbox. com /s/kbw3axgt4lkxc0i/20210814_102325.mp4?dl=0
Detailed description: Just bought it and the second screen is not working propriety, appears as a screen, the touch is connected with the bigger one, I already try to install the software but no success.
I already tried the tutorial on www. asus. com/support/FAQ/1044292/
First of all, my driver is the 27.20.... way updated than the one in the tutorial.
Second, I couldn't find Intel(R) Serial IO I2C driver or ASUS ScreenXpert Interface, or ScreenPad2 Optimizer, they simply do not appear for my machine, maybe I should choose another machine model?
Without them the ScreenXpress never opens, I have already reset the machine 3 or 4 times, to try different methods.
Is there a way to download a windows iso with everything already installed?
I really need the power of this machine to be able to render some 3D, but I can't keep it if is impossible to fix the second screen.
Just one more detail, the second screen acts as a drawing tablet, if I touch there I can move the mouse on the main screen, and as I said the ScreenXpress app is not loading even if I open it manually.
Thank you so much and I really hope someone can help me.
And sorry about the links this forum didn't allow me to post links...

Community Legend II
Hello b3dsign,
Thank you for the quick and positive feedback!