Screenpad dosent work after format

[pablo_garcialeo]

System: Windows 10
Battery or AC: AC
Model: ZenBook Pro 15 UX580GD
Frequency of occurrence: Always
Reset OS: Yes
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Detailed description：
I have recently formatted the computer and after installing windows I cannot make the screenpad work.
I have tried to install the provided drivers but I have not been able to install.

[Blake_ASUS]

Hello Pablo,
Have you upgraded to Screenpad 2.0 before you formatted the device? or remained at 1.0?
Thank you.

[mimilazarevic19]

Hello, I have the same problem, I had screenpad 2.0 and I decided to reinstall windows, now I can't get it to work. When I run screenpad upgrade tool, it fails and shows some error, live update does not find anything related to screenpad.
Btw I have the same model as Pablo above.
Please help.

[Blake_ASUS]

Hello mimilazarevic1992,
Which model do you have?
Thank you.

[mimilazarevic19]

Hi Blake I have  ZenBook Pro 15 UX580GD same as original post.
I have not been able to fix it still, I followed some instruction but when I go on my support page for my model there is no Asus Control system interface v2 driver neither screen pad optimizer. I have asus screenxtreme driver installed and updated and i have limited version of myasus app installed, screenxtreme app when i try to run it there is an error.