12-13-2022 02:54 PM
12-13-2022 06:37 PM
- System: Yes (?? - not sure what is meant here except windows 11?)
- Battery or AC: Neither
- Model: UX434F Notebook PC
- Frequency of occurrence: No
- Reset OS: No
- Screenshot or video:
Detailed description：it's been two days since my screen pad was frozen and i ran the optimization tool and since then it just works as a mouse pad only and i can't access the pad. i thought it got disconnected since it wasn't even listed as "Display 2" in settings but that went away when i changed the modes (F6) to screen pad mode, however, normally the display setting, by default, recognizes both displays whether i have the mode changed or not since i could use both interchangeably (as a mousepad or touchscreen).
Screen pad not turning on but works as a mouse pad
12-16-2022 11:55 AM
12-16-2022 12:04 PM
farahatem24okay,, ive tried the optimizer again, the screen is on with no apps showing or any features. F6 only recognizes a touch pad but settings recognize a second display. i still have got the reboot step left but this is where things usually go downhill and the screen goes back to black, so im not sure if skipping/committing to the reboot is the next step i should do.
i'll try the threads you've sent,, thank you so much!!
12-16-2022 12:16 PM