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My space edition Zenbook is getting unlocked without fingerprint or password!? Any idea why

billkunnuvila
Star I
space edition getting unlocked without fingerprint or password, i have noticed maybe 3 -4 times now.
Any help would be appreciated.
8 REPLIES 8

Falcon_ASUS
Moderator
Moderator
billkunnuvila

space edition getting unlocked without fingerprint or password, i have noticed maybe 3 -4 times now.

Any help would be appreciated.


My space edition Zenbook is getting unlocked without fingerprint or password!? Any idea why
@billkunnuvila
May I know the full model name of the laptop you are using?

How to find Model Name
Are the current BIOS and system versions updated to the latest?
Could you please provide a video of the problem for me to confirm?
Sorry for any inconvenience it may be caused. 

billkunnuvila
Star I
Model name - UX5401ZAS Notebook PC
System version - I am yet to update the 2H22 version which i am a bit sceptical, rest everything is updated (PFA)
And, i am not sure how to screen record this issue, its basically an issue that occurs after shutting down my system, and while turning it back on, it doesnt prompt me for a password.
It just takes me directly to the desktop after a quick flashing of my lock screen wallpaper with a welcome window.

billkunnuvila
Star I
update-screenshot.jpg
PFA THE UPDATE SCREENSHOT

Falcon_ASUS
Moderator
Moderator
billkunnuvila

update-screenshot.jpg

update-screenshot.jpg

PFA THE UPDATE SCREENSHOT


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@billkunnuvila
Does your laptop have fingerprint recognition enabled?