Product Registration Failed: Product is already registered

[lucas1]

I just got a new zenbook via amazon. Tried to register it but keep being told "Product Registration Failed: Product is already registered". What should I do? I believe warrancy is tied to registration, no?

I am also supposed to have free registration with microsoft office. But this is also not set up. Any idea what I can do here? I suspect this may be connected with registration problem.

[Jiaszzz_ASUS]

Hello, @lucas1 .

Thank you for reaching out and sorry for the slow reply.
It is not appropriate to inquire within the comment since we need to confirm personal information specifics with you.
Please check the top right corner of the screen and kindly share the details requested in the PM inbox.

Thank you!

[ZenBot]

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