Processor wont boost over stock speed after update
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07-19-2022 02:34 AM
System: Windows 11 64
Model: UN5401Q
Processor: Ryzen 5800H
========================
Detailed description:
After the windows update KB5015814 processor won't boost over stock core speed. terminals are ok 50°C on the charger. Is there a solution for this problem or do I need to wait for a new update/fix? (I have downgrade windows to the last version and it works great but still, I want the update.)
Model: UN5401Q
Processor: Ryzen 5800H
========================
Detailed description:
After the windows update KB5015814 processor won't boost over stock core speed. terminals are ok 50°C on the charger. Is there a solution for this problem or do I need to wait for a new update/fix? (I have downgrade windows to the last version and it works great but still, I want the update.)
9 REPLIES 9
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07-20-2022 08:02 PM
Kozolej@Kozolejhttps://zentalk.asus.com/en/discussion/comment/219509#Comment_219509
Now I am on KB5013889. Thanks for helping.
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I will forward the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.
Sorry, forgot to ask before. Could you please tell me what BIOS version you are currently using?
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07-21-2022 12:14 AM
My version is UN5401QA_UN5401QA.303
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07-21-2022 06:17 PM
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07-25-2022 11:34 PM
Kozolej@KozolejMy version is UN5401QA_UN5401QA.303
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Confirmed by the technical department, it works fine after updating KB5015414 with the same laptop (CPU fully loaded, can also reach 4.0 GHz). There is also almost no difference in the scores before and after the KB update. We suggest you could try again. Thank you.
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08-25-2022 04:02 AM
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