Parts availability

[hjheins]

Model: Zenbook UM325U

Is there a possibility to acquire parts for this notebook?
for instance: would it be possible to purchase a new Touchpad or Battery?
thanks,

Hendrik-Jan

[Blake_ASUS]

Hello Hendrik-Jan,
I'm sorry that we don't sell spare parts.
If you need any replacement, please kindly send the device to our service center.
Thank you.

[hjheins]

Hi Blake_Asus,
Thanks a lot for your reply. That's a shame. Especially because something like a battery replacement is something you can easily do yourself, and is definitly not worth sending the device to a service center (too expensive). I came to a zenbook from a thinkpad (so I am somewhat used to parts availability), and i think this is definitly a shame.
thank you for your reply.

Hendrik-Jan

[Blake_ASUS]

Hello Hendrik-Jan,
Thank you for the feedback.
I have reported to related department.

[TraderGary]

Having recently purchased my ZenBook UX582, I too am disappointed in this response!
Blake, please add another disappointed customer to report to a related department!