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No sound from the left speaker

kush_ksh
Star I
System: 64-bit operating system, x64-based processor
Battery or AC: both
Model: UX425EA-Hm046T
Frequency of occurrence: constantly
Reset OS:
Screenshot or video:
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Detailed description:I have been noticing constantly my left speaker has not been working for quite sometime now. The laptop is just 5 months old and this problem has been noticed from the 3rd month onwards. Sometimes for a micro second sound does appear from the left speaker coupled with cracking sound but most of the time it does not produce any sound. I have run all the tests and troubleshooting but nothing is effective.
1 REPLY 1

Blake_ASUS
Community Legend II
Hi Kush,
Please kindly send the device to our serivce center.
Really sorry for the inconvenience caused.
Thank you.