ASUS - ZenTalk

potatosubwoofer · ‎05-27-2022

System: Win10
Battery or AC: Both
Model: UX482EG
Frequency of occurrence: For the past year
========================
Detailed description：
I have a minor issue and was wondering if anyone else has a similar issue.
After my warranty repair (replacement motherboard) I have been seeing this in my diagnostics panel for MyASUS. Memory appears to not be detected, though when I do a memory test it is fine. Also, RAM shows up correctly in the Task Manager.

The error appears only in MyASUS. Has anyone else had this proiblem?

Falcon_ASUS · ‎05-30-2022

potatosubwoofer
System: Win10
Battery or AC: Both
Model: UX482EG
Frequency of occurrence: For the past year
========================
Detailed description：
I have a minor issue and was wondering if anyone else has a similar issue.
After my warranty repair (replacement motherboard) I have been seeing this in my diagnostics panel for MyASUS. Memory appears to not be detected, though when I do a memory test it is fine. Also, RAM shows up correctly in the Task Manager.
The error appears only in MyASUS. Has anyone else had this proiblem?

Memory diagnostic data not showing

@potatosubwoofer
Does the problem improve if you uninstall and reinstall MyASUS ?
Sorry for any inconvenience it may be caused.

potatosubwoofer · ‎06-12-2022

Yes I did this and it did not help. Will you be able to fix it in the next update?

Falcon_ASUS · ‎06-12-2022

potatosubwoofer
Yes I did this and it did not help. Will you be able to fix it in the next update?

View post

@potatosubwoofer
I have sent you a message, please check.
Thank you.

Falcon_ASUS · ‎06-21-2022

potatosubwoofer
Yes I did this and it did not help. Will you be able to fix it in the next update?

View post

@potatosubwoofer
We expect to release a new update at the end of August to fix this situation.
Thank you for your patience.