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laptop product registration

Star I

Hello, I tried to register my laptop but the system indicates that the serial number is already registered, which could be from a previous attempt. However my account does show any registered product. What is happening ?
laptop Asus UX430UA



Above keynoard picture, lots of signs with no explanation how to reach them, some would be useful.

Too bad for Linux, it is not a marginal  OS,

additional info : I bought the laptop at BestBuy Canada,

Regarding the keyboard input method, it is recommended to refer to the information shared on the Internet.
How to Type French Accents: Accent Codes and Shortcuts - shared infornation from the Internet.
Sorry for any inconvenience it may be caused.

no problem with French or Swedish accent, I was looking at how to use my actual Asus keyboard in English,

signs haven't been drawn on keys by chance, certainly a combination of keys to sent them to the computer, how to find that combination,

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