Green or gray artifacts on screenpad plus zenbook pro duo UX581GV-XB94T

[Xaryi]

System: Windows 10
Battery or AC: AC
Model: UX581GV-XB94T
Frequency of occurrence: Sometimes
Reset OS: no
Screenshot or video:


Detailed description：
Sometimes I have green or gray artifacts that appear on some parts of the screenpad +. It seems to target a certain range of colors and move with the videos, images I move accross the screen etc...
I rebooted many times but It does not work at all.

[Xaryi]

@Blake_ASUS so what can I do about this ?

[Blake_ASUS]

Hi there,
Can I have a video of the issue so it would be much understandable and easier to find out the root cause?
Thank you.

[Xaryi]

Blake_ASUS

Hi there,

Can I have a video of the issue so it would be much understandable and easier to find out the root cause?

Thank you.

View post

Yes as soon as I can, I noticed it happens when I use the HDMI output too to use another screen.

[kukuriga]

I had this issue since I bought the laptop but it started to show more and more often.

[Blake_ASUS]

kukuriga

I had this issue since I bought the laptop but it started to show more and more often.

View post

Hi there,
Then can I have a video of the issue?
Thank you very much.