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FACE RECOGNITION

markellos10
Star II
System: WINDOWS 11
Battery or AC:
Model: zenbook 14 Q407
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:
10 REPLIES 10

markellos10
Star II
this is how looks my screen when trying to set up face recognition




markellos10
Star II
In case that is missing from my first post:
"i bought a laptop and from windows 10 i installed the windows 11.
The problem is that i can't set up the face recognition because the image from the cam is devided to 6 frames.
I have checked the cam and its working normal on other apps.
thanks in advance"

Falcon_ASUS
Moderator
Moderator
markellos10

In case that is missing from my first post:

"i bought a laptop and from windows 10 i installed the windows 11.

The problem is that i can't set up the face recognition because the image from the cam is devided to 6 frames.

I have checked the cam and its working normal on other apps.

thanks in advance"


View post
@markellos10
May I know the full model of the laptop you are using?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalIs your BIOS also updated to the latest?
Also, please refer to the following FAQ for troubleshooting.
[Notebook/Desktop/AIO] Troubleshooting - How to fix Camera problem | Official Support | ASUS GlobalSorry for any inconvenience it may be caused. 

markellos10
Star II
version: UX434IQ_Q407IQ_304
The BIOS i thing that has been updated