My zenbook has been great until now when it does not work on battery? Only with connected power supply. Battery status say 100% fully loaded still if I remove power cable it shuts down? Pls help
@JensL According to your description, your laptop battery may have failed. we would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: https://www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: https://www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.
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