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cracked body within 9 month of purchaseis. is this so called US MILITARY-GRADE DURABILITY? refund or

rohit00
Star III

laptop crack2.jpglaptop crack.png

1 ACCEPTED SOLUTION

Accepted Solutions

@rohit00 
After you have sent it in for repair, please provide me with the repair number, and I will ask the local service team to pay attention to your case again. We apologize for any inconvenience caused.

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3 REPLIES 3

Falcon_ASUS
Moderator
Moderator

@rohit00
Since we are unable to confirm the actual condition of the laptop, we recommend that you take it to a repair center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

rohit00
Star III

okey i will lets see how is the service after purchare........
to be sure i have purchased from authorized dealer from asus company 

rohit00_0-1715735645700.png

 

@rohit00 
After you have sent it in for repair, please provide me with the repair number, and I will ask the local service team to pay attention to your case again. We apologize for any inconvenience caused.