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Brand new laptop but the screen is blank

Puneet
Star I
System: ZenBook UX430UA
Battery or AC: Both
Model: UX430UA
Frequency of occurrence: Always. First time start
Reset OS:
Screenshot or video:
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Detailed description:I am trying to start my laptop and the screen is blank. Even though power LED and batter LED on the right side of the laptop are ON and blinking. I tried hard-reset by holding the power button for some time, but result is the same.
1 REPLY 1

Blake_ASUS
Community Legend II
Hello Puneet,
Please send your device to service center for further examination.
Thank you.