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Forum Posts

Battery drain during sleep (modern standby)

System: W10 ProBattery or AC: BothModel: ASUS ZenBook Flip 14 UX461UNFrequency of occurrence: alwaysReset OS: done : clean installScreenshot or video: N.A========================Detailed description:Hi, since the begining I have issues with my l...

jplhzn by Star I
  • 3128 Views
  • 17 replies
  • 1 kudos

Camera not detected in the Device setting list + Microphone out

System: 64Battery or AC: Model: zenbook 3 i5 UX390UAFrequency of occurrence: permanentReset OS: Screenshot or video: ========================Detailed description:Hi, I need help please with Microphone and Camera. Camera not detected on Device setti...

SENTI by Star I
  • 381 Views
  • 1 replies
  • 0 kudos

USB-C ports stopped working Asus Zenbook ux490ua

Hi guys,I have problem with my usb-c ports which I'm trying to fix in last 3,4 days, but unsuccessfully, so if anyone can help, I would be really thankful.I have Asus Zenbook Deluxe UX490UA which have 3 usb-c ports. One port is on laptop left side an...

Daka94 by Star I
  • 363 Views
  • 1 replies
  • 0 kudos

Asus ZenBook UX450FD has stopped completely

Model: UX450FDHello all, yesterday I was playing WatchDogs 2, and connecting a USB cable to charge my mobile, the battery of my laptop was fully charged and its connected to the AC, suddenly the laptop turned off, no charging light, and it is not boo...

Resolved! Can I upgrade the graphics card in my Zenbook?

System: Window 10 (64-bit)Battery or AC: bothModel: Q547FDFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:My current graphics card (NVIDIA GeForce GTX 1050 with Max-Q Design) does not support AutoC...

Zenbook Pro UX480FD - Enable Nvidia GPU

System: Windows 10Battery or AC: Model: Zenbook Pro UX480FDFrequency of occurrence: AlwaysReset OS: Screenshot or video: ========================Detailed description: I want to use the Nvidia Graphic Card when the AC adaptor is plugged in and when I...

Zenbook 15 UX534FT usb-c over hdmi issues

System: Windows 10Battery or AC: ACModel: Zenbook 15 UX534FTFrequency of occurrence: AlwaysReset OS: Screenshot or video: ========================Detailed description:Hi guys, I want to be able to use 2 extra external displays hooked to my laptop. I ...

Asus zenbook ux331un fingerprint trouble

Hello,I have had a problem for a month - the fingerprint reader is not working properly.Previously everything worked properly, suddenly when switching the laptop on again, fingerprint login option did not work and it has remained so until today - I d...

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brand new ux463 screenpad not working

I have just purchased a UX463 i7 16Gb ram Win 10 Pro etc zenbook flip, and the screenpad does not work. It works as a touchpad to move the cursor around, plus the number pad icon works to display a number pad, but there is no option to use it as it ...

rpt767 by Star I
  • 1510 Views
  • 7 replies
  • 0 kudos

Zenbook UX581GV Enable action menu isssue

Hi,I have Zenbook Pro Duo with screepad plus. it has action menu option which is enabled however it does not work. i have contacted Asus and they have asked me to install SCreenXpert app, which did not make any difference. i have attached screenshot...

88JF1A6E27EL.png
bilal05 by Star II
  • 3337 Views
  • 28 replies
  • 3 kudos