Zenbook UX305CA-FC051T Random freeze

[emeric_sch]

Hi everyone,
I have an asus laptop : Zenbook UX305CA-FC051T (Windows 10).
He works very well for me many years but since few months, i have two majors issues.

*The first one : my laptop have random freeze, i can't even move my mouse, i need to hard reset the computer.
I tried many thing :
- update all the drivers
- update the bios
- update ssd firmware
- and finally i reinstall a fresh new windows 10
But still i have random freeze.

*The second one (which may be link to the first ?) :
My battery status is always shown as "plugged in", even if I unplugged the computer.

If you have any advice to help, it will be welcome !
Thx a lot,
Emeric

[RAJU_MSC_MATHEM]

i suspected some applications and unwanted services are started together with OS , so i would recommend you disable all services except microsoft services under system configuration tool.
also disable all startup items under task manager .
delete of disable scheduled tasks

[emeric_sch]

OK, i will try that.
But since I reinstall windows 10 recently, there is not many applications.
I will came back to u once it's done.
Thx.