05-14-2021 08:25 AM
05-17-2021 12:02 AM
05-17-2021 03:50 AM
Blake_ASUSYeah, the lid was fully down.Hi there,
Please kindly check if the laptop is completely turned off before you close the lid.
Please share the result of your action, hope that the issue is just one time.
Please kindly understand that after the battery reaching 80%, charging speed would slow down for stable and safe performance. So it would take a much longer time for 99% to reach 100%.
Thank you.
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