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Screen turns black when HDR switched on

armavir
Star I
System: Windows 11
Battery or AC:
Model: Zenbook 13 OLED UX325EA
Frequency of occurrence: permanent
Reset OS:
Screenshot or video:
========================
Detailed description:
Hi, I would greatly appreciate somebody could help me with the above issue. I updated drivers, reset the PC, but when i turn on the HDR, the screen goes black. I can bring it back only by the hotkey shortcut (WinAlt+B). Thanks!
1 REPLY 1

Falcon_ASUS
Moderator
Moderator
armavir
  1. System: Windows 11
  2. Battery or AC:
  3. Model: Zenbook 13 OLED UX325EA
  4. Frequency of occurrence: permanent
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:

Hi, I would greatly appreciate somebody could help me with the above issue. I updated drivers, reset the PC, but when i turn on the HDR, the screen goes black. I can bring it back only by the hotkey shortcut (WinAlt+B). Thanks!


Screen turns black when HDR switched on
@armavir
May I know the BIOS version, system version and graphics card driver version you are using?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalWhich version of Windows operating system am I running? - Microsoft SupportCould you please provide a video for me to confirm?
Sorry for any inconvenience it may be caused.