07-02-2023 04:52 AM
07-03-2023 08:03 PM
@Paraspm028
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information: https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information: https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
08-21-2023 12:24 AM