Asus Zenbook 13 Wifi Issue

[dush_ten]

System: LAPTOP-QLI40IR3
Battery or AC: Both
Model: ZenBook UX434FQ_UX433FQ
Frequency of occurrence: Concurrent
Reset OS: Done
Screenshot or video:
Bios Verions - BIOS Version/Date American Megatrends Inc. UX434FQ.300, 5/26/2020





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Detailed description：
Hi ,
Since i bought my laptop, im having this wifi issue. When i try to enable wifi icon from taskbar its inactivated (screenshot attached). I sent this to asus service multiple times, but the issue remains same. please advice i have enough of this issue. It seems they never do to identify the real issue of this, only update bios or update driver. My device is covered under warranty until end of 2022. ( From Singapore). Please help.

[dush_ten]

Hi all, i was informed by the service center the wifi hardware need to be replaced and is attached to the motherboard, hence its not covered under warrenty. is this true? pls advice

[RAJU_MSC_MATHEM]

dush_ten

Hi all, i was informed by the service center the wifi hardware need to be replaced and is attached to the motherboard, hence its not covered under warrenty. is this true? pls advice

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only moderator can answer this question

[Blake_ASUS]

Hello dush_ten,
Which service center did you went to?

Find service locations - Singapore | Official Support | ASUS Singapore
Well I think it's better to provide those screenshot to the service center to let them further examine the Wifi card,
instead of asking replacement directly.
Thank you.