Asus Zenbook 13 Wifi Issue

[dush_ten]

System: LAPTOP-QLI40IR3
Battery or AC: Both
Model: ZenBook UX434FQ_UX433FQ
Frequency of occurrence: Concurrent
Reset OS: Done
Screenshot or video:
Bios Verions - BIOS Version/Date American Megatrends Inc. UX434FQ.300, 5/26/2020





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Detailed description：
Hi ,
Since i bought my laptop, im having this wifi issue. When i try to enable wifi icon from taskbar its inactivated (screenshot attached). I sent this to asus service multiple times, but the issue remains same. please advice i have enough of this issue. It seems they never do to identify the real issue of this, only update bios or update driver. My device is covered under warranty until end of 2022. ( From Singapore). Please help.

[dush_ten]

I checked it is the same

[RAJU_MSC_MATHEM]

dush_ten

I checked it is the same

View post

then i suspect it's hardware issue .
there are two reasons for failure.
1. wifi device is not properly connected to motherboard.
2. wifi device is damaged

[dush_ten]

I see. So asus might be able to replace hardware.? i have manufacturer warranty,

[RAJU_MSC_MATHEM]

dush_ten

I see. So asus might be able to replace hardware.? i have manufacturer warranty,

View post

so take your laptop to nearest Asus service center, technicain will check wifi device , then he wil replace wifi device only, not whole laptop.

[dush_ten]

Thanks for helping.