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Asus UX360C touch screen stop working

mtaci
Star I
System: Windows 10
Battery or AC: AC
Description: Touchscreen do not working
Model: UX360C
Frequency of Occurrence: Always
Reset OS: Yes
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201908/10/144818oghnat1ianllr4pl.png

Hello, My Asus ux360c touch screen not working and when I say ux360c I mean uxc360 NOT unx360ca. I dont know why my model is not existing on your website. So the problem is Windows tell me No pen Or Touch input is avaible. I looking for touch driver but my model is not existing. My touchpad working but my touchscreen do not. I reinstall my windows, I try everything. Please help me.
2 REPLIES 2

mtaci
Star I
Also my touchpad work sometimes sometimes do not work.

Blake_ASUS
Community Legend II
Hello mtaci, Please provide your SN to me through PM. I will double check for your model and specifications. Thank you and have a nice day.