12-17-2022 03:46 PM
12-18-2022 06:29 PM
- System: windows 11
- Battery or AC: both
- Model: asus zenbook 14x oled ux5400zb
- Frequency of occurrence: all the time
- Reset OS:
- Screenshot or video:
Detailed description：hello ,
i have bought this laptop yesterday and the pen worked fine on the sccreen pad .
today the pen is not respodning to that screenpad.
only works on main screen , the screenpad works fine with my hands .
i have tried the optimizer 2.0 and that did not work.
also tried to access tablet pc setting and calibrate pen but every time i touch the pen on my scrren pad , the screen pad doesnt recognize it so i cant even callibrate.
please assist me.
asus pen 2.0 sa203h stopped working on my screenpad 2.0
12-18-2022 10:20 PM
12-19-2022 12:51 PM
12-19-2022 06:18 PM
Thank you , i will try it.
edit, i have tried it and fully removed the files and install windows all over again.
still it does not work!
the problem remains .
the pen works perfect with my main display but not my screen pad 2 screen.
need your assistance please.