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Apple to ZenBook issue

ashz18
Star I

So I got a zenbook after getting my other ASUS about  decade ago. I am trying to upload my pictures from my Apple Iphone and for some reason it will start downloading and then stop. There are a bunch of red x's on files and pictures and I am not sure why. I am sure this is an easy fix, but my lack of knowledge of computers makes this difficult. Any help would be appreciated!

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@ashz18
This may be a file transfer issue. It is recommended that you avoid selecting too many files (approximately 2-3GB at a time) when copying or moving files to prevent potential problems. Thank you.

ZenBot
Community Manager
Community Manager
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.