Webcam Not working Asus Vivobook S14 S432

[ajith142]

System:
Battery or AC:
Model: Asus Vivobook S14 S432
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：I have Asus S14 S432 I have been using this for about 6 months now, I never Used the webcam before. Since everyone is working from home, I tried to use Zoom and other Video Conferencing apps , it seems my Webcam is not working. When i on my PC the IR face unlock works, I have checked Control Panel settings and camera is on, but no Video. I do not know after any updates my camera stopped working .I would be helpful If anyone can help

Regards
Ajith

[RAJU_MSC_MATHEM]

ajith142

Hi Raju

F 10 is working and Camera is On , and on the Device Manager its seems fine , I have Attached two screen shots for you

https://us.v-cdn.net/6031231/uploads/691/3GGRQSKTMBPB.pdf

View post

I seen pdf, I think you try to do doing video call using ofher app .
I suspect that registry keys related to application or camera is corrupted. I don't have any way to find

[ajith142]

Oh Ok thank you Raju for trying to Help, I have Written to Asus also. when the Lock down is over i will try to take it to agent

[Suzie]

I have had a problem with my web cam and it turned out to be a problem with Windows Defender! I had to allow Camera exe files and dll file too. Basically WD was blocking the web cam from being found and hopefully now all my problems with the webcam not working will be sorted out!