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Vivobook X515AE Shuts Down Whenever Power is Plugged in

Star I

Recently I've been facing an issue with my vivobook again, but this time it's quite worse than the previous one. Whenever I charge my laptop it shuts down and not stopping restarting. It's acting just like when you press and hold power button without taking your hand up, and that only happens whenever the power is plugged it.

I've checked both power adopter and battery, I disconnected the battery and tried to plug the power in. However, the problem is still persisted. 

I have no Idea what to do. 😞




According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
Also you can contact the local service center for help.
The following is the contact information:
Sorry for any inconvenience it may be caused.

Star II

send to service centre

Community Manager
Community Manager
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